When it comes to answering a business or organization’s security or accident-related questions, the value of a video surveillance system is undeniable, and a detailed explanation of its benefits can be read about in our previous blog post, “Why should my organization have a video surveillance system?” Today, we would like to discuss how more and more workplaces are now realizing that the benefits of video surveillance go far beyond their security use, and are taking advantage of their capabilities for improving operations management.

While it may not seem like a system designed to deter crime and record video evidence would also effectively identify operational inefficiencies and increase productivity, the newest technology in video surveillance is capable of this and more. Businesses and organizations in nearly every industry; from retail, food service, and hospitality, to construction and manufacturing, can benefit. When it comes to operations, surveillance cameras are such an enormous asset because of their innate ability to capture data. This data can be used to provide insights on everything from the way that employees work and/or interact with customers, to how a facility operates and where productivity traps are cutting into the bottom line.

By reviewing the data provided from video surveillance:

  • Productivity can be increased – By making it easier to identify weaknesses in workflow, and observing where efficiency gains can be made, effect process adjustments can be implemented and continually refined.
  • Quality control can be made more effective – By monitoring production, issues can be caught earlier in the process, reducing product waste and the amount of time and resources spent on rework.
  • Liability can be decreased – By reviewing safety concerns or violations, potential accidents can be identified and prevented. Additionally, accident report accuracy can be improved and if necessary, any fraudulent claims can be disproven.
  • Customer satisfaction can be improved – By monitoring customer traffic flow, adjustments can be made to layout design for efficiency and staff can be most effectively distributed based upon need, preventing customer frustration and enhancing purchase behavior.

Implementing video surveillance for operations management purposes, will allow you to increase your view of the entire picture of your operations, and make real-time adjustments to the process as necessary. Not only will you be able increase security and efficiency, but most importantly, your bottom line.

If you would like to learn more about potential operations management applications for a video surveillance system in your organization, we would be happy to provide a one-on-one consultation to answer any questions, and help determine what might be the best system for your needs. Please reach out to our Surveillance Systems Integrator, Jeff Hinckley, or your regional integrator at 1-800-370-3473.

 

 

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