It’s a common office problem, the need to discuss something sensitive in nature that requires more than a closed door to ensure privacy. Many times these conversations are simply held in a loud whisper, but that is a poor, and hardly secure, solution. There is an available, yet often overlooked solution to this problem however, a sound masking system. Sound masking is the addition of subtle, ambient background sound in multiple frequencies to mask both human speech and other office noises, not only adding a level of privacy, but also reducing the number of distractions.
Studies have shown that of all background noises, intelligible human conversation is the most difficult to overlook. A conversation of normal volume is typically intelligible up to 50 feet, and with more and more office spaces using cubicles and adopting open workspaces, this can have a substantial consequences on productivity. By introducing a sound masking system, the distraction from neighboring conversations and other background office noises, like copiers and ringing phones, is greatly reduced. Interestingly enough, studies have shown that implementing sound masking can even have the ability to lessen mental fatigue by reducing conscious and subconscious processing of transient noises at different volumes and frequencies.
There are also legal reasons to install sound masking systems. They not only help medical offices adhere to stringent HIPAA requirements for confidential patient conversations, but also can help reduce stress and anxiety in emergency rooms, waiting rooms and billing areas. Legal and financial institutions can also implement sound masking in order to comply with GLBA, to prevent clients’ confidential legal or financial information from being overheard.
There are many types of sound masking systems currently available depending upon the needs and desired outcome for a specific facility, but all work by emitting one or more electrical signals to produce either pink or white noise and have a spectrum equalizer that at a minimum covers the frequency range of human speech. It is this continued low and steady background sound level that generates privacy and a non-distracting environment, even in open spaces, not only contributing to greater levels of confidentiality, but also productivity.
If you would like to learn more about potential applications for a sound masking system in your business or organization, we would be happy to provide a one-on-one consultation to answer any questions, and help determine the best solution for your needs. Please reach out to our Systems Integrator, Dale Moreau, or your regional integrator at 1-800-370-3473.
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